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Abstract

The impact of blockchain technology in many industries has changed lives of people. With the advent of blockchain technology, digitizing shipping processes will become a critical element in the evolution of traditional shipping toward a continuous, intelligent, and highly efficient shipping system. Therefore, this research explores key influencing factors affecting the application of blockchain technology from the standpoint of shipping companies in Taiwan. The importance of the key factors was analyzed from survey questionnaires structured on BOCR (Benefits, Opportunities, Costs, and Risks) and the Fuzzy Analytical Hierarchy Process (Fuzzy AHP). Rooted in the results, the most important evaluation criteria are benefits, and the most important sub-criteria affecting application of blockchain technology in shipping companies is reducing bribery fraud. At last, the management implications of the results discussed in depth aimed to provide shipping companies and governing authorities of blockchain technology with a basis of future application.

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