International container ports are critical hubs for global logistics, and high efficiency is a particularly important requirement for managing these ports. International container ports in Taiwan and surrounding areas have to deal with increasingly larger amounts of cargo in recent years. As a result, it has become more difficult to measure these ports’ efficiency. This study offers a new approach for measuring the efficiency of international ports. Twelve international container ports in Taiwan and surrounding areas were chosen as the samples, and their six inputs (application service process, service personnel ability, service personnel attitude, advisory services, harbor rates and stevedoring rates), and seven outputs (tug boat operation, rope untwisting operation, pilot operation, stevedoring efficiency, low damage rate for goods, awaiting unloading and working, and service flexibility) are analyzed herein with fuzzy data envelopment analysis (DEA). This approach allows objective and easy measurement of international container port efficiency.

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