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Abstract

As major hubs for cruise berthing and passenger transfers, cruise ports in China were developing rapidly in the years before the COVID-19 pandemic because of an ever-growing regional market. Wusongkou Cruise Port is the most important port for cruise ships in China, and this study evaluated the operational performance of this port during 2011–2020. To this end, two-stage network data envelopment analysis was conducted to evaluate the port’s operation performance; subsequently, the change trajectory of the port’s operational efficiency during 2011–2020 was determined, and the potential reasons for the identified changes are discussed. Finally, suggestions for improving the operational performance of Wusongkou Cruise Port are provided.

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